Privacy Policy

Iceland Premium Transfer ehf. our respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, request a quote, or book our transportation or tour services.

1. Information We Collect

We may collect personal information that you provide to us when making a booking, requesting information, or contacting us. This may include:

Full name
Email address
Telephone number
Pickup and drop-off locations
Hotel or accommodation information
Flight number and flight arrival/departure information
Date and time of your requested service
Number of passengers
Booking and payment information
Special requests or other information you voluntarily provide

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, and website usage data through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

Process and manage your bookings
Provide airport transfers, private transfers, tours, and other booked services
Track flights when necessary to coordinate airport pickups
Communicate with you regarding your booking
Process payments and refunds
Provide customer support
Improve our website and services
Prevent fraud and protect the security of our services
Comply with applicable legal, accounting, tax, and regulatory requirements

We only process personal information when we have an appropriate legal basis to do so, including fulfilling a contract with you, complying with legal obligations, pursuing legitimate business interests, or obtaining your consent where required.

3. Payments

Payments may be processed through third-party payment providers. We do not normally store complete credit or debit card details on our own systems.

Payment providers process your payment information according to their own privacy policies and security requirements.

4. Third-Party Booking Platforms

Our services may also be offered through third-party booking platforms, travel agencies, or marketplaces.

When you make a reservation through a third party, that company may collect and process your personal information under its own privacy policy and may provide us with the information necessary to perform your booking.

5. Sharing of Personal Information

We do not sell your personal information.

We may share information only when reasonably necessary with service providers involved in operating our business, such as payment processors, booking platforms, IT and website providers, professional advisers, or competent authorities where required by law.

We require service providers to handle personal information appropriately and only for legitimate purposes.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services and meet our legal, accounting, tax, and regulatory obligations.

When personal information is no longer required, it will be deleted or securely anonymized where appropriate.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request restriction of certain processing
Object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent
Lodge a complaint with the relevant data protection authority

These rights may be subject to exceptions provided by applicable law.

8. Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage, and improve our services.

Where required, you will be given the opportunity to manage your cookie preferences.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. International Data Transfers

Some service providers or booking platforms we use may process information outside Iceland or the European Economic Area (EEA).

Where required, appropriate safeguards will be used for international transfers of personal information in accordance with applicable data protection law.

11. Children’s Privacy

Our services are not intended to collect personal information directly from children without the involvement of a parent or legal guardian.

Where information about a child is required for a booking, it should be provided by the responsible adult making the reservation.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements.

The latest version will be published on this page with the updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Iceland Premium Transfer ehf.
Iceland
Website: www.icelandpremiertransfer.com

Email: info@icelandpremiertransfers.is